30/03/2020 please read my coronavirus update - link at bottom of page or click this banner

Privacy Policy

This Privacy Policy provides information on how and why your personal information is collected, what I do with it, and how I keep your information secure.

The information you provide via subscription to my mailing list or via email will be used solely within Eldenwood Craft. I do not store credit card details or share customer details with any third parties.

MAILING LIST
When subscribing to my newsletter I collect personal information, and I use this to tell you about new products, special offers and discounts, and keep you up to date with Eldenwood Craft news. I also use this to contact you if I need to obtain or provide additional information.
I use a third-party provider called Mailerlite to deliver the newsletter. I gather statistics around email openings and clicks using industry standard technologies to help monitor and improve the newsletter. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of my emails or by emailing us at: hello@eldenwoodcraft.com

PURCHASING DATA
When you purchase a product through my online shop, your name, address, email, contact number and which products you purchased will be stored in the  ecommerce system used by Eldenwood Craft called Shopify.  I will not use your data to send you any promotional information unless you have opted in to do so.

THIRD PARTIES
Under no circumstances will I sell, trade or rent email lists or your personal information to others.

ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to view, amend, or delete the personal information that is heldat any time, simply email your request to: hello@eldenwoodcraft.com

CHANGES TO THIS PRIVACY POLICY
This privacy policy will be reviewed on a regular basis to make sure your personal information is always kept secure